Reputation Management — Markroniq
Loading Reputation Management...
Home Services Reputation Management
Reputation Management

Turn Your Reviews Into Your Strongest Sales Tool

Get more 5-star reviews on autopilot, respond to every review with AI, and dominate local search results. Your reputation is your business — we make it work for you 24/7.

Auto Review Requests
AI Review Responses
Google, Yelp & More
Sentiment Analysis
Reputation Dashboard
Live monitoring
4.9
248 reviews
218
22
8
Amanda Chen
2 hours ago · Google
Absolutely phenomenal service! They tripled our leads in 60 days. The team is responsive and the results speak for themselves.
AI Reply sent: "Thank you, Amanda! We're thrilled to hear about your results — it's been a pleasure working with you..."
Robert H.
Yesterday · Yelp
Best marketing investment I've ever made. Our Google ranking jumped from page 4 to page 1 in 8 weeks!
Review Requests Sent Today
Auto-sent via SMS & Email after service
Reviews This Year
↑ 340% growth
Jan
Feb
Mar
Apr
May
Jun
Jul
4.9★
Average Client Rating After 90 Days
340%
More Reviews Generated
98%
Review Response Rate
2 min
Average AI Response Time
Key Features

Your 5-Star Reputation on Autopilot

93% of consumers check reviews before buying. Make sure what they find makes them choose you — every time.

Monitoring

Monitor Every Review Across Every Platform

Never miss a review again. Our dashboard tracks Google, Yelp, Facebook, and 50+ other review sites in real-time — with instant alerts the moment a new review drops.

Instant Review Alerts Get notified via SMS or email the moment any new review is posted so you can respond before it damages your reputation.
50+ Review Platforms Google, Yelp, Facebook, TripAdvisor, Healthgrades, Angi — one dashboard covers every platform your customers use.
Negative Review Interception Catch unhappy customers before they post publicly with automated feedback flows that resolve issues privately.
Platform Monitor
4.9
142 reviews
4.7
68 reviews
5.0
38 reviews
New 5-Star Review on Google!
"Best marketing team in Ohio — highly recommend!" — Posted 3 min ago
Automation

Automate Review Requests That Actually Get Results

Most happy customers never leave reviews — not because they don't want to, but because nobody asks. Our automated SMS and email campaigns make it effortless for them.

SMS + Email Review Requests Automatically sent after a job is complete, an appointment ends, or a purchase is made — perfectly timed for maximum response rates.
Smart Follow-Up Sequences If a customer doesn't respond to the first request, a gentle follow-up is sent automatically — doubling your review capture rate.
Direct Review Links One tap takes customers straight to your Google or Yelp review page — no searching, no friction, no drop-off.
Review Request Flow
1
Job Completed / Appointment Ends
Trigger fires automatically in your CRM
Auto
2
SMS Sent: "How did we do?"
Personalized with customer's first name
2 hrs later
3
Customer Taps → Google Review Page
1-click direct to your review profile
✓ Done
37%
Review Rate
+28
Reviews/Month
AI Responses

AI That Responds to Every Review in Minutes

Responding to reviews boosts your local SEO ranking and builds trust with potential customers. Our AI writes thoughtful, on-brand replies in seconds — for every single review.

Auto-Respond to 5-Star Reviews Every positive review gets a personalized, grateful response within minutes — reinforcing the customer relationship automatically.
Negative Review De-Escalation AI crafts empathetic, professional responses to 1-3 star reviews that protect your brand and often flip the customer's opinion.
Tone Customization Choose from Professional, Friendly, or Casual tones — or train the AI on your own brand voice for perfectly authentic replies.
AI Response Composer
TM
Tom Mitchell · Google
Markroniq completely transformed our online presence. We went from 3.2 stars to 4.9 in just 3 months. Couldn't be happier!
AI-Generated Reply
Thank you so much, Tom! Going from 3.2 to 4.9 stars in 3 months is a testament to the great service you provide your customers — we just helped you showcase it. We're proud to be a part of your growth and look forward to continued success together! 🌟
Friendly
Professional
Casual
Analytics

Deep Sentiment Analysis & Reputation Insights

Understand what customers love about your business — and what needs improvement — with AI-powered sentiment analysis across all your reviews.

AI Sentiment Scoring Every review is analyzed for sentiment, key themes, and emotional tone — giving you actionable insights without reading each one.
Keyword Theme Detection Instantly see which aspects of your business customers mention most — "fast service," "friendly staff," "great value" — and what needs work.
Reputation Score Tracking Watch your overall reputation score grow over time with monthly trend reports sent directly to your inbox.
Sentiment Analysis
Positive — 75%
Neutral — 15%
Negative — 10%
Top Mentioned Keywords
Fast Service
Professional
Great Results
Response Time
Highly Recommend
Pricing
9.4
Service Score
9.1
Quality Score
7.8
Value Score
Process

From Setup to 5-Star Reputation in 4 Steps

We handle everything — you just watch your star rating climb and your revenue grow.

1

Connect Your Profiles

Link your Google Business, Yelp, Facebook, and other review profiles in minutes with a secure connection.

2

Automate Review Requests

Set up your review request sequence once. It fires automatically after every job, appointment, or purchase — forever.

3

AI Responds Instantly

Every review gets a thoughtful, on-brand response within minutes — 5-stars and 1-star alike, handled with care.

4

Watch Your Ranking Rise

More reviews + faster responses = higher local SEO rankings. Watch your business climb to the top of Google search results.

"We had a 3.2-star average on Google and were losing business every day. Markroniq took us to 4.9 stars in 90 days with 180 new reviews. Our phone literally doesn't stop ringing now. Game-changing."

BP
Brian Patterson
Owner, Patterson HVAC Services — Canton, OH

Your Competitors Are Getting Reviews Right Now. Are You?

Every day without a reputation strategy is a day losing business to competitors with more stars. Let's fix that today.