At Markroniq, your privacy is a priority — not an afterthought. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
This Privacy Policy applies to all services, websites, and products operated by Markroniq.com ("Markroniq," "we," "us," or "our"), a company based in North Canton, Ohio. It describes how we collect, use, disclose, retain, and protect personal information in connection with our platform and business operations.
This policy applies to: (a) visitors to our website at markroniq.com; (b) registered users of the Markroniq platform; and (c) contacts whose data is processed through our platform by our customers. If you are a contact of a Markroniq customer, your data is controlled by that customer — please contact them directly regarding their privacy practices.
Data Controller: Markroniq.com, North Canton, Ohio, USA. For EU/UK residents, Markroniq acts as a data controller for account data and a data processor for contact data managed by our customers.
Information You Provide Directly:
Information Collected Automatically:
Information from Third Parties: We may receive information about you from payment processors (Stripe), analytics providers, social media platforms (when you connect accounts), and business data enrichment services.
We use the information we collect for the following purposes:
We will not sell your personal information to third parties for their own marketing purposes.
For users in the European Union or United Kingdom, we process personal data under the following legal bases:
We do not sell your personal information. We share your information only in the following circumstances:
We retain your personal information for as long as your account is active or as needed to provide you with our services. More specifically:
You may request deletion of your account and personal data at any time. See Section 7 for your privacy rights.
Depending on your location, you may have the following rights regarding your personal information:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data ("right to be forgotten").
Request that we restrict processing of your personal data.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
California Residents (CCPA): You have the right to know what personal information is collected, the right to opt-out of the "sale" of personal information (we do not sell data), and the right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 days (45 days for CCPA requests). We may need to verify your identity before processing your request.
We use cookies and similar tracking technologies (pixels, web beacons, local storage) to enhance your experience on our platform. We use the following categories of cookies:
You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may impact platform functionality. Our cookie preferences center can be accessed via the "Cookie Settings" link in our site footer.
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:
Despite our best efforts, no security system is impenetrable. In the event of a data breach that affects your personal information, we will notify you and applicable regulatory authorities as required by law.
Markroniq is based in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
For transfers of personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States, we rely on applicable legal transfer mechanisms including Standard Contractual Clauses (SCCs) adopted by the European Commission. By using our services, you consent to such transfers subject to the protections described in this policy.
Our services are not directed to individuals under the age of 18 ("children"). We do not knowingly collect, solicit, or process personal information from children. If we discover that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will delete that information immediately.
If you believe we may have collected personal information from a child, please contact us immediately at [email protected].
Our platform integrates with and may contain links to third-party services, websites, and applications (such as Stripe for payments, Twilio for SMS, Google for calendars and analytics, Facebook and Instagram for social media). These third-party services have their own privacy policies, and we are not responsible for their data practices.
When you connect a third-party service to your Markroniq account, you authorize the transfer of relevant data between the services. We encourage you to review the privacy policies of any third-party services you connect or access through our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
Material changes will be communicated at least 14 days before taking effect. Your continued use of the platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Team — Markroniq.com
North Canton, Ohio, USA
Email: [email protected]
Subject Line: "Privacy Request — [Your Name]"
Response Time: Within 5 business days
For EU/UK residents exercising GDPR rights, please include your country of residence and the specific right you wish to exercise. We will acknowledge receipt within 72 hours and provide a full response within 30 days.
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