Got Questions? We've Got Answers.

Most businesses spend $500–$1,200/month on 5–8 disconnected tools that don't share data. Markroniq replaces your CRM, email platform, SMS service, funnel builder, website builder, booking software, and automation engine — all in one place, all talking to each other. One login, one dashboard, one bill.

Your account is live within minutes of signing up. Most clients are fully configured and running their first campaign within 24–72 hours. Every plan includes a free guided onboarding call where our team helps set up your CRM, import contacts, configure your first workflow, and launch your first campaign.

We don't offer a self-serve free trial, but we do offer a free live demo where our team walks you through the full platform with your specific use case in mind. It's free, there's no obligation, and you'll leave with a clear picture of what's possible. Book your demo here →

Yes! Markroniq has iOS and Android mobile apps that let you manage contacts, reply to conversations, view your calendar, update pipeline deals, and receive notifications from anywhere. The full platform is also mobile-optimized in your browser.

We have three core plans: Starter ($97/mo — up to 2,500 contacts & 3 users), Growth ($197/mo — up to 10,000 contacts & 10 users), and Pro ($397/mo — unlimited contacts & users + AI tools, white-label & API). Enterprise pricing is available for large organizations. Annual billing saves 40%. See full comparison →

Yes, absolutely. Upgrades take effect immediately with prorated billing so you only pay for what you use. Downgrades take effect at the start of your next billing period — no penalty, no hassle. You can make changes any time from your account Settings > Billing page.

None whatsoever. No setup fees, no onboarding charges, no long-term contracts. All plans are month-to-month. Annual plans are prepaid at a significant discount — if circumstances change, annual plans can be cancelled with a prorated refund within 30 days of renewal.

Annual billing saves you 40% compared to paying monthly. That's equivalent to getting more than 4 months free per year. For example, the Growth plan drops from $197/mo to $118/mo when billed annually — saving you $948 per year.

Yes. We offer verified discounts for 501(c)(3) nonprofits, early-stage startups (pre-revenue or seed stage), educational institutions, and marketing agencies with reseller intent. Contact our sales team with your details and we'll arrange a custom rate.

The CRM includes full contact management, pipeline tracking with drag-and-drop Kanban boards, custom fields and tags, notes and task management, two-way conversation history (email, SMS, voice), lead scoring, AI-powered suggestions, and team collaboration tools. All contacts are unified across every channel.

Yes. All plans include email campaigns and two-way SMS marketing. Higher plans unlock unlimited email sends and advanced segmentation. Outbound SMS messages use carrier credits billed separately at standard rates (~$0.0075/msg in the US). Missed Call Text-Back is also included on all plans — never lose a lead from a missed call.

Yes. Markroniq includes a drag-and-drop funnel builder and full website builder with hosting. Starter plans include 5 funnels and 1 website. Growth plans unlock unlimited funnels and 3 websites. Pro plans include unlimited funnels and websites with a blog on each.

Growth plans and above include AI content writing, AI email and SMS generators, lead scoring, and conversation AI bots. Pro plans add advanced AI tools including a Voice AI agent that can automatically handle inbound calls, qualify leads, and book appointments 24/7.

Yes. Growth and higher plans include the Courses & Memberships module. You can create and sell online courses, build membership tiers with drip content, track student progress, and issue certificates — all from within Markroniq without any third-party platform.

Your data is encrypted at rest (AES-256) and in transit (TLS 1.3). We operate on enterprise-grade cloud infrastructure with 99.9% uptime SLA, automated daily backups, geographic redundancy, and automatic failover. GDPR-compliant data handling is built in. Pro and Enterprise plans include SOC 2 compliance documentation.

Markroniq connects with thousands of tools via native integrations and webhooks/Zapier. Native integrations include Google Workspace, Facebook, Instagram, TikTok, Stripe, PayPal, QuickBooks, Calendly, Twilio, and many more. Pro plans include full REST API access for custom integrations.

Yes. Pro and Enterprise plans include full REST API access with comprehensive developer documentation, OAuth 2.0 authentication, webhooks, and sandbox environments. You can build custom integrations, automate complex workflows, and connect Markroniq to any tool your business uses.

Yes. Our onboarding team assists with data migration at no extra cost for all plans. We support CSV imports for contacts, and our team can help migrate pipelines, email lists, and workflows from most major platforms. Contact us before signing up to discuss your specific migration needs.

We accept all major credit cards — Visa, Mastercard, American Express, and Discover. ACH bank transfers are available for annual plans. Enterprise accounts can be invoiced via purchase order with net-30 payment terms.

You can cancel at any time from your account Settings > Billing with no cancellation fees. Your account remains fully active until the end of your current billing period. We strongly recommend exporting your contacts and data before cancellation. If you're experiencing issues, our team can often resolve them — reach out first.

Monthly plans are billed on the same calendar date each month as your signup date. Annual plans are charged once per year on the renewal date. You will receive an email receipt after every charge. Billing details can be viewed and updated at any time in Settings > Billing.

Monthly plan charges are non-refundable after the billing date. Annual plans may be refunded on a prorated basis within 30 days of the annual renewal. We review all refund requests on a case-by-case basis with fairness in mind. For billing concerns, email [email protected] and our team will assist you promptly.

All plans include email support with under-2-hour responses during business hours. Growth plans include priority email. Pro and Enterprise plans include phone support and a dedicated account manager. We also have a comprehensive knowledge base, video library, and live weekly webinars available 24/7.

Yes. Starter includes 3 users, Growth includes 10, and Pro includes unlimited users. You can set role-based permissions at the user level — admin, manager, or agent — and restrict access to specific features, pipelines, or contacts. Each user gets their own login and activity log.

Every plan includes a free guided onboarding call. Beyond that, we provide an extensive video library, step-by-step written guides, and a weekly live webinar schedule covering platform features and marketing strategy. Pro and Enterprise clients receive white-glove onboarding with a dedicated specialist for as long as needed.

Yes. Multi-location management is available on Pro and Enterprise plans. Each location gets its own contacts, pipelines, campaigns, automations, and settings — all managed from a single master login. This is ideal for agencies managing multiple client accounts or franchise businesses.